Careers

Due to continued expansion we are now seeking several new positions to further enhance our sales and logistics teams

We are a bathroom distribution centre based in Marden, with fabulous premises tucked away in a peaceful location just 5-10 minutes walk from Marden MLS. In addition to a competitive salary, we offer fantastic facilities including a staff gymnasium, games room, a beautiful lakeside picnic area along with organised weekly fitness classes.

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Job Title: Sales Co-ordinator


Responsible to: Sales Office Manager

Main Objective:
To help obtain maximum sales for the company by telephone, and to ensure that objectives and budgets are achieved, or surpassed, by a flexible approach to the company business.

Description of the position:
It involves taking orders and queries from our customer base of 2,000+. There is NO cold calling involved, and full training will be given to the right individual. Applicants should be computer literate, with a good telephone manner, an outgoing personality and the ability to work as part of a very busy team.

Responsibilities and Duties

  1. Answering all incoming calls quickly and efficiently
  2. Maximising sales opportunities from incoming calls by “link selling”
  3. Helping to motivate additional sales by making outgoing, positive telephone calls to customers
  4. Promoting company products/special offers, by advising customers and explaining the benefits of the products.
  5. To maximise product knowledge by giving attention to, and reading, manufacturers’ literature and brochures
  6. Work alongside assigned Area Sales Manager to offer support and assistance plus improve efficiency
  7. Grow relationships with individual customers
  8. Processing customer orders, quotations and enquiries on computer to produce necessary documentation
  9. Ensuring accuracy and attention to detail is maintained to the satisfaction of customers and to minimise errors and the necessity of collections/credits
  10. Listening to customers and seeking selling opportunities to ensure maximum sales of the company
  11. Dealing with customers problems/difficulties politely and efficiently to ensure goodwill and good customer relationship
  12. Update company documentation system as and when required
  13. Complete individually assigned tasks as and when required
  14. Take part in promotional phone outs, ensure this is carried out effectively, using selling skills and marketing publications
  15. To undertake any other duties as requested by the management
Health & Safety: To ensure that all working areas are kept in a clean and safe condition by general good housekeeping and by adopting a clean and tidy attitude to the office environment, thus affording good health and safety conditions for the benefit of yourself and other staff members. It should be noted that the above job description details the main duties of the post only, and staff will need to be flexible.

Only successful candidates will be notified.

Please contact Heather Adsett for an application pack on 01622 833639 or click below to download our Application Pack and send it back to heather@claygate.co.uk

Application Pack


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Job Title: Multi-Drop Driver


Responsible to: Transport Supervisor

Role:

Full time, permanent multi-drop driving position with our fleet of 35 vehicles. The position involves multi-drop deliveries to Claygate customers in London and the South of England. Candidates must have C1 category or above, Drivers CPC and digital tacho card.

Responsibilities and Duties

  1. To deliver materials as detailed on company documents in a quick, efficient and polite manner to the satisfaction of the customer and obtaining a signature and printed name from the customer as proof of delivery. Also to complete the date / time of delivery and their vehicle registration where stated on the ticket.
  2. To ensure that lorries are loaded in a safe and secure manner, taking care to avoid any possibility of damage occurring.
  3. To collect materials as requested on company collection notes. To ensure that only items detailed are collected and that not required goods are in a re-saleable condition.
  4. To ensure that any materials and goods left on the vehicle, ie. Collections or non-delivered items, are off loaded and signed in on company documentation by an authorised person.
  5. With regard to C.O.D. deliveries, to ensure that payment is collected as detailed and that cheques are completed correctly; taking particular care with cash only tickets, ensuring that payment is correct and in its entirety. Employees will be personally responsible for the safe keeping of any cash in transit between the customer and the Claygate accounts office, and any loss of such cash may be deducted from salary on proof of negligence.
  6. On returning to the company premises, drivers must ensure that they get their cash book signed by a Manager, Supervisor or Transport Administrator. (Note. No monies should be left unattended by any member of staff. Drivers should not leave any materials on COD tickets without payment unless authorisation is obtained from accounts).
  7. To comply with transport regulations, with regard to the fitting and completion of tachographs, and to ensure that restrictions are adhered to.
  8. Security. To ensure that whenever the vehicle is unattended, the doors are locked, curtains closed, and padlocks are in place. Under no circumstances may the keys be left in the vehicle and this should be on the driver’s person at all times.
  9. Care of Vehicle
  10. Drivers should ensure that:
  11. a) A vehicle Daily Checklist is completed every morning before the vehicle leaves the company premises, and that should any defects be evident, that they are reported immediately.

    b) Vehicles are kept in a clean and tidy condition, paying particular attention to windscreen, lights and number plates.

    c) Any defect occurring with the vehicle during the day is reported on the checklist upon return to the company premises.

    d) Any vehicle used should be left re fuelled and swept out and straps left in a neat and tidy condition for reloading.

  12. To report immediately back to the Transport Manager any accidents or incidents that the driver is involved in.
  13. To undertake overtime if requested by the Transport Supervisor / Operations Manager.

Only successful candidates will be notified.

If you have the essential requirements and would like to seize this great opportunity, click below to download our application pack and send it back along with your CV to pa@claygate.co.uk

Application Pack